Setting up a limited company in the UK? One of your legal obligations is to provide both a registered office address and a valid email address. This is more than a formality, it’s essential for compliance, transparency, and smooth communication with government bodies.

What Qualifies as a Registered Office Address?

Your registered office must be:

• A physical location based in the UK
• Located in the same part of the UK where your company is registered, for example, companies formed in Scotland must list an address in Scotland
• Able to receive and confirm delivery of official correspondence

No PO Boxes Allowed

Companies House now requires a real, functioning address. PO Boxes do not meet this standard and can result in non-compliance.

What Makes an Address “Appropriate”?

The registered office must ensure:

• Someone on behalf of your company is aware of mail deliveries
• There’s a reliable method for confirming receipt of documents

If you’re using a third-party address—like that of an accountant, solicitor, or virtual office provider must meet all the above criteria.

Please note: Failure to provide a compliant address may result in your company being struck off the Companies House register.

How to Protect Your Privacy with a Virtual Office Address

Your registered office address will be published on the public register, which means anyone can view it online. To keep personal or residential details private, many businesses choose to use a virtual office address.

You have two options:

• Use a trusted professional’s address, such as an accountant or solicitor (with their permission)
• Partner with a virtual office provider who can supply you with a fully compliant, discreet business address

Tip: Make sure your chosen address is ready before you submit your company registration. It must be active and suitable for receiving official communications.

Looking to maintain privacy while staying compliant? A virtual office could be the hassle-free solution you’ve been searching for. Want help choosing the right address or package? I’d be happy to help you tailor one to your business needs.