Booking Terms and Conditions
Booking Service Agreement Blawill Holdings Ltd T/A No1 Business Centre, 1-11 Alvin Street, Gloucester GL1 1EJ
Service Agreement T&Cs
The services at Blawill Holdings, 1-11 Alvin Street, Gloucester, GL1 3EJ T/A No1 Business Centre and henceforth known as No1 Business Centre, provided to you are subject to the following Terms and Conditions (T&C). No1 Business Centre reserves the right to update the T&C at any time without notice to you. No1 Business Centre membership application does not create a tenancy but a prepaid usage license to use the provided amenities on a daily, monthly or casual basis.
Description of Services
No1 Business Centre may provide you with access to office space, workstations, a kitchen and fair use of teas and coffees, Internet access, office equipment, conference space, knowledge resources, and other services, including rates and fair use of electricity and gas (collectively, “Services”). The Services at all times are subject to the T&C.
Virtual Office, Registered Office and Postal Box Services
Initial sign up and payment of Virtual Office, Registered Office and Postal Box Services does not mean your service is live until full activation of service has been acknowledged by No1 Business Centre members of staff in writing via email or written letter.
Mail Handling – Mail forwarding is charged at the rate advertised on our website. All mail delivered addressed to you at the No1 Business Centre location will be sent via the our Postal Service account to the addressed specified by you during the sign-up process. Mail is forwarded on average daily. The Business Centre staff reserve the right to open and flag any items before collection or forwarding that may be suspected of containing dangerous or illegal objects/substances or to provide information to the police or other investigative bodies where it is our belief that our services are being or have been used for criminal or fraudulent purposes. In the event that mail delivered to you at the business centre address is not addressed in such a way that we are able to verify from the outside packaging that it is addressed to you, we reserve the right to open such mail to determine for whom it is intended. The No1 Business Centre and its staff does not guarantee or assume responsibility for any mail forwarded on behalf of the client.
Small packets such as A5 or A4 ‘Jiffy bags’ are accepted at no charge. We will accept ‘small’ parcels by definition, a parcel that can fit through a standard letter box. These will be charged at £1.00 each. Anything over this size we cannot accept.
Mail scanning – Where you have selected to have your mail opened and scanned to email, you authorise us to shred and dispose of the original mail via our confidential waste service once electronic receipt has been confirmed, or within 30 days of sending the scan, whichever is sooner.
Mail Collection – We receive mail and packages daily from all couriers and Royal Mail. We will notify you on the day of receipt via your designated email address given to us at point of sign up. These will sit in your postbox until collected.
No Unlawful or Prohibited Use
You will not use the Services for any purpose that is unlawful or prohibited by these terms, conditions and notices. You may not use the Services in any manner that could damage, disable, overburden, or impair any No1 Business Centre’s server, or interfere with any other party’s use and enjoyment of any Services. You may not attempt to gain unauthorised access to any Services, or accounts, computer systems or networks connected to any No1 Business Centre server or to any of the Services, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Services, nor should you post or download files that you know or should know are illegal or that you have no rights to.
You hereby represent and warrant that you have all requisite legal power and authority to enter into and abide by the terms and conditions of this T&C and no further authorisation or approval is necessary.
You further represent and warrant that your participation or use of the Services will not conflict with or result in any breach of any license, contract, agreement or other instrument or obligation to which you are a party.
Use of services
You agree that when participating in or using the Services, you will not: Use the Services in connection with contests, pyramid schemes, chain letters, junk email, spamming, spimming or any duplicative or unsolicited messages (commercial or otherwise); Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, obscene, indecent or unlawful topic, name, material or information on or through No1 Business Centre servers. Upload, or otherwise make available, file that contain images, photographs, software or other material protected by intellectual property laws, including, by way of example, and not as a limitation, copyright, trademark laws (or by rights of privacy or publicity) unless you own or control the rights thereto or have received all necessary consent to do the same. Use any material or information, including images or photographs, which are made available through the services in any manner that infringes any copyright, trademark, patent, trade secret, or other proprietary right of any party; Upload files that contain viruses, Trojan Horses, Worms, time bombs, candlebots, corrupted files, or any other similar software or programs that may damage the operation of another computer or property of another coworker. Download any file that you know, or reasonably should know, cannot be legally reproduced, displayed, performed, and or/distributed in such manner. Restrict or inhibit any other user from using and enjoying the Services.
Violate any code of conduct or other guidelines which may be applicable for any particular Service (including the Building Rules). Harvest or otherwise collect information about others, including email addresses, without the authorisation or consent of the disclosing party. Violate any applicable laws or regulations, or create a false identity for the purpose of misleading others.
Renewals and Terminations
This Agreement is automatically renewed at the end of each period with the consent of each party. The T&C must be adhered to at all times. Failure to follow T&C can result in non-renewal or even early termination of the usage license. No1 Business Centre reserves the right to terminate any Service at any time, immediately and without notice, if you fail to comply with the T&C. This includes non-payment or violation of the space rules. If this happens, No1 Business Centre will refund any amounts paid for unused periods that remain after deducting any pending charges, on a pro rata basis. Customers may terminate this Agreement by giving a written notice of termination as established in this Agreement.
Termination shall be in effect as of the end of that calendar month. Should the customer not provide a timely notice of termination to No1 Business Centre, then the contract period shall continue to the end of the following calendar month, and the service fees for that calendar month shall be payable.
Invoicing and Payment
The customer is automatically invoiced as agreed in our terms, in advance, based on their membership option. Also included are any variable charges, such as telephony usage (if applicable), that may have been incurred during the previous period. Payment is required at the beginning of the month for that period, on the date specified in the invoice. Payment for casual usage is either paid on the day of use, unless other arrangements have been made with No1 Business Centre. No1 Business Centre reserves the right at all times to disclose any information about you Your participation in and use of the Services as No1 Business Centre deems necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part in No1 Business Centre’s sole discretion.
Confidentiality
You acknowledge and agree that during your participation in and use of the Services, you maybe exposed to Confidential Information. “Confidential Information” shall mean all information, in whole or in part, that is disclosed by No1 Business Centre or any participant of user of the Services or any employee, affiliate, or agent thereof, that is non-public, confidential or proprietary in nature. Confidential information also includes, without limitation, information about business, sales, operations, know-how, trade secrets, business affairs, any knowledge gained through examination or observation of or access to the facilities, computer systems and/or books and records of No1 Business Centre, any analyses, compilations, studies or other documents prepared by No1 Business Centre or otherwise derived in any manner from the Confidential Information that you are obliged to keep confidential or know or has reason to know should be treated as confidential. Your participation in and/or use of the Services obligates you to maintain all Confidential Information in strict confidence; Not to disclose Confidential Information to any third parties; Not to sue the Confidential Information in any way directly or indirectly determined by No1 Business Centre or any participant or user of the Services. All confidential information remains the sole and exclusive property of No1 Business Centre or the respective disclosing party. You acknowledge and agree that nothing in this T&C or your participation or use of the Services will be construed as granting any rights to you, by license or otherwise, in or to any Confidential Information or any patent, copyright or other intellectual property proprietary rights of No1 Business Centre or any participant or user of the Services.
Participation in or Use of Services
You acknowledge that you are participating in or using the Services at your own free will and decision. You acknowledge that No1 Business Centre does not have any liability with respect to your access, participation in, or use of the Services, or any loss of information resulting from such participation or use.
Disclaimer of Warranties
To the maximum extent permitted by the applicable law, No1 Business Centre provides the Services “as is” and with all faults, and hereby disclaim with respect to the services all warranties and conditions, whether express, implied or statutory, including but not limited to: merchantability, fitness for a particular purpose, lack of viruses, accuracy or completeness of responses, results, workmanlike effort and lack of negligence. Also, there is no warranty, duty or condition of title, quiet enjoyment, quiet possession, correspondence to description or non-infringement. The entire risk as to the quality, or arising out of participation in or the use of the services, remains with you.
Exclusion of Incidental, Consequential and Certain Other Damages
To the maximum extent permitted by the applicable law, in no event shall No1 Business Centre or its subsidiaries (whether or not wholly-owned), affiliates, divisions, and their past, present and future officers, agents, shareholders, members, representatives, employees, successors and assigns, jointly and individually be liable for any direct, special, incidental, indirect, punitive, consequential or other damages whatsoever (including, but not limited to damages for: loss of profits, loss of confidential or other information, business interruption, personal injury, loss of privacy, failure to meet any duty (including of good faith or of reasonable care, negligence, and any other pecuniary or other loss whatsoever) arising out of or in any way related to the participation in or inability to participate in or use of the services, the provision of or failure to provide services, or otherwise under or in connection with any provision of this agreement, even in the event of the fault, tort (including negligence), strict liability, breach of contract or breach of warranty of No1 Business Centre, and even if No1 Business Centre has been advised of the possibility of such damages. Limitation of Liability and Remedies Notwithstanding any damages that you might incur for any reason whatsoever (including, without limitation, all damages referenced above and all direct or general damages), the entire liability of No1 Business Centre or its subsidiaries (whether or not wholly-owned), affiliates, divisions, and their past, present and future officers, agents, shareholders, members, representatives, employees, successors and assigns under any provision of this T&C and your exclusive remedy for all of the foregoing shall be limited to actual damages incurred by you based on reasonable reliance up to [enter amount]. The foregoing limitations, exclusions and disclaimers (including the previous sections) shall apply to the maximum extent permitted by applicable law, even if any remedy fails its essential purpose.
Non-Disparagement
You shall, during and after the participation in and use of the Services, refrain from making any statements or comments of a defamatory or disparaging nature to any third party regarding No1 Business Centre, or any of No1 Business Centre officers, directors, employees, personnel, agents, policies, services or products, other than to comply with law.
Indemnification
You release, and hereby agree to indemnify, defend and save harmless No1 Business Centre and No1 Business Centre subsidiaries (whether or not wholly-owned), affiliates, divisions, and their past, present and future officers, agents, shareholders, members, representatives, employees, successors and assigns, jointly and individually, from and against all claims, liabilities, losses, damages, costs, expenses, judgments, fines and penalties based upon or arising out of your negligent actions, errors and omissions, willful misconduct and fraud in connection with the participation in or use of the Services. You further agree in the event that you bring a claim or lawsuit in violation of this agreement, you shall be liable for any attorney fees and costs incurred by No1 Business Centre or its respective officers and agents in connection with the defence of such claim or lawsuit.
Severability
In the event that any provision or portion of this T&C is determined to be invalid, illegal or unenforceable for any reason, in whole or in part, the remaining provisions of this T&C shall be unaffected thereby and shall remain in full force and effect to the fullest extent permitted by applicable law.
Insurance
No1 Business Centre carries Liability and Business Personal Property insurance. As a user, you are not required but it is strongly suggested that you carry a Renters Insurance policy to cover your own equipment while using our space. That policy may cover your current residence/office, as well as the premises of No1 Business Centre.
All Virtual Office and Mail Handling Service received mail and parcels are not insured on-site.